Refund policy
HOW TO RETURN YOUR ORDER
E-SHOP POLICY
EXCHANGE
You can return your item(s) if they are damaged or defective - but also if you simply cannot fit it or regret your purchase. We cannot offer to send you a new/different item, as the products are not in stock and are in limited quantities, so you will therefore receive a refund of the amount of the product and not a new product.
RETURNS
You have 14 days after you have (received) your package to return it to us. To return your order, you click on the above link, fill in all the information, pack your order well and hand it in at your nearest DAO package shop. Then we will receive it as soon as possible, you can advantageously write the Dao labels code on the package, together with your order number, then you do not need a printer. The return is at your cost.
REFUNDS
Once your returned item has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your item is approved, your refund will be processed and the amount will automatically be refunded to your credit card or original payment method within a few days.
If you haven't received a refund yet, first check your bank account again. Then you can try to contact your bank. There is often a certain processing time before a refund is published. (and unfortunately it is not something we can control/accelerate)
If you have done all this and you have not yet received your refund, please contact us at info@wasteland.dk
STORE POLICY
- Returns accepted within 8 days for unworn clothing with tags attached.
- No cash refunds; only vouchers of equal value provided.
- Accessories are non-returnable.
- Visit our store to initiate the return process.
- Retain original receipt or proof of purchase.